Terms & conditions
Cancellations and reschedules
Cancellations, reschedules and refunds
If your travel plans change, we are happy to reschedule or give you a full refund for the tour.
Cancellations due to weather
All outdoor activities are pendent on weather conditions, in Iceland the weather can change quite quickly. In the unlikely event of tours being delayed or cancelled due to weather or ice conditions we offer a full refund. Please note that we would also be happy to reschedule your tour.
Boat Tours and Glacier Tours refunds
Cancellations made 60 days or more before your scheduled tour will be refunded in full.
A cancellation fee of 5% is charged if cancelled 60 days or less before the scheduled tour.
Cancellations made within 48 hours are non-refundable, we can however reschedule your tour.
If you need to change your reservation more than 48 hours prior to the tour, please contact us by email email@example.com
If you need to reschedule with short notice, within 24 hours of your tour, please call +354 666 8006.
Overnight Adventure Cancellation
Cancellations made 2 weeks or more before your scheduled tour will be refunded in full. Cancellations made within 2 weeks are non-refundable.