Terms & Conditions

Cancellations and reschedules

If your travel plans change, we are happy to reschedule or give you a full refund for the tour.

Classic Boat Tour, Private Boat Tour & Luxury Boat Tour
Cancellations made 60 days or more before your scheduled tour will be refunded in full.
A cancellation fee of 5% is charged if cancelled 60 days or less before the scheduled tour.
Cancellations made within 48 hours are non-refundable, we can however reschedule your tour.
If you need to change your reservation more than 48 hours prior to the tour, please contact us by email info@fjallsarlon.is
If you need to reschedule with short notice, within 24 hours of your tour, please call +354 666 8006.

Overnight Adventure Cancellation
Cancellations made 2 weeks or more before your scheduled tour will be refunded in full. Cancellations made within 2 weeks are non-refundable.
All outdoor activities are pendent on weather conditions, in Iceland the weather can change quite quickly. In the unlikely event of tours being delayed or cancelled due to weather or ice conditions we offer a full refund. Please note that we would also be happy to reschedule the tour if desired by the customer.

Assumed risk

Outdoor activities, such as iceberg tours, involve an inherent risk and individuals must accept proper responsibility for their own actions. Accordingly, the company does not assume any responsibility for accidents that are caused by its guests, accidents that can be traced to the actions of guests or are caused by factors outside of human control (Force Majeure). The company is not responsible for any property damages occurring during, before or after boat tours. Please inform your guide about illnesses or injuries that could affect you in any way during the tour. The company reserves the right to cancel tours if guides consider passengers unable to participate.

Booking

The tour contract is subject to Icelandic law only. By reserving a tour with the company, you accept these terms and conditions, understand their implications and accept responsibility for your participation on the tour.